Capel St Mary - Building Refurbishment
The refurbishment dates have been confirmed as
Monday 5th March until Thursday 29th March.
During this period we will only be able to operate out of one clinical room whilst the other two are being upgraded. During this time a doctor will be available but all nurse clinics will be temporarily moved to East Bergholt. If a nurse is needed urgently at Capel then one of our nurses will attend as necessary.
Over this period, we would be grateful for your understanding. We will open all clinical rooms as soon as possible which may be before 29th March. Note that phlebotomy appointments are not affected.
Posted - Monday 19th February 2018
Capel St Mary - Building Refurbishment
Over the past few months the Practice has been planning to refurbish the Capel Building. We have applied for financial support from NHS England and this has now been approved, so we are now finalising plans. Essentially, we will be replacing the current front doors with automated doors, and completely refurbishing the two doctors’ rooms and the nurse treatment room. We will also take the opportunity to redecorate. Separately, we are also looking at options for improving the waiting area.
We anticipate work will take place through March and as soon as we have exact dates we will inform patents.
We aim to complete the work by mid-April when we will have a building which is easier to access physically, safer, easier to clean and offers a much improved environment for our staff to work in and our patients to visit!
Posted - Monday 12th February 2018
Sue Ryder - "Dementia Together"
A representative from the Sue Ryder "Dementia Together" team will be visiting the practice on a monthly basis!
Feel free to drop into our East Bergholt site on the first Monday of each month during the hours of 10am - 1pm. These sessions are all drop in's, so no appointment is necessary.
Any questions concerning Dementia whether it be about yourself or a loved one then please come along!
Posted -Monday 29th January 2018
Press release 24th December 2015
GP practice is delivering good patient care
The Constable Country Medical Practice has been removed from special measures by the Care Quality Commission (CQC).
The practice, with surgeries in Capel St Mary and East Bergholt, has now been rated as “Good” overall, the same rating as around 80% of practices in the country, and “Good” in every area assessed.
In April 2015 the practice was placed in special measures by the CQC, meaning improvements were needed to ensure the 10,800 patients received the best healthcare services. A further inspection last month showed that the practice has responded quickly to the issues raised and moved to make the needed improvements.
In its most recent findings the CQC highlights that patients have reported the practice service has improved significantly and staff are helpful, caring and treat them with compassion, dignity and respect. The report also shows that the needs of patients are effectively assessed and staff receive extra training to help them better deliver good patient care. A new appointment booking service has been introduced to ensure patients who need advice from a GP are seen the same day. The practice is committed to never turning a patient away. Practice GP Partners and management team have been praised for their support of staff to do a good job. Patient feedback is proactively sought and a new patient participation group has been created, so that patients can be more involved in how the practice operates.
Dr Fayez Ayache, Senior GP Partner from Constable Country Medical Practice, said: “This new rating is fantastic news and we are thankful for the overwhelming support we have received from our patients, staff and the local community in making it happen.
“Being placed in special measures was obviously a disappointment. However we were determined to make the needed improvements as quickly as possible and with help of our management team we have done that. Over the last few months we have addressed the areas of concern so that the community now has a GP practice which is effective in delivering good patient care. The CQC has indicated that the action we have taken represents the most effective turnaround of any GP practice placed in special measures.
“The creation of a patient participation group is an integral part of the changes. We look forward to working with those patient members to identify how we can further improve and respond to patients’ needs.”
Dr Mark Shenton, chairman of NHS Ipswich and East Suffolk Clinical Commissioning Group, of which the practice is a member said: “I welcome this turnaround by the practice which shows a real determination by every staff member to make primary health care services are the best they can be. The CCG will continue to support Constable Country Medical Practice and help them maintain good patient care.”
Issued by The Communications Team on 01473 770014
NHS Ipswich and East Suffolk Clinical Commissioning Group – www.ipswichandeastsuffolkccg.nhs.uk
NHS West Suffolk Clinical Commissioning Group – www.westsuffolkccg.nhs.uk
Statement of Intent Regarding IT Developments
New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the IT developments.
Click here to read our statement