Appointments

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10am, where possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

Our registered housebound patients will receive visits from a member of our nursing staff to administer annual seasonal vaccinations and carry out Long Term Condition checks (formerly known as annual checks). You will be notified of these visits in advance.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be contacted, informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the practice's patient list.

We have a text message service, which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

For any queries regarding this, please speak with our Reception Team.

Evening and weekend appointments are available at Constable Country Medical Practice or an NHS service nearby. Appointments can be made until 8pm on weekdays and between 9am and 5pm on Saturdays with the Suffolk GP+ service.

You will be able to discuss your health concern with a GP, nurse or other health professional and also make routine appointments for vaccinations, health checks and screenings.

These appointments can be booked with our Reception Team, during our surgery opening hours.

Visit the NHS Suffolk and North East Essex website to learn more about the different health care professionals working in GP surgeries:

suffolkandnortheastessex.icb.nhs.uk/gp-roles