Welcome to Constable Country Medical Practice

Our team of healthcare professionals and additional clinicians offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. This may include services offered by the Midwife, Podiatrist or Acupuncture and Chinese herbal medicine Doctor. 

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

We strongly encourage our patients to kindly use "E-Consult" for routine or non-urgent matters instead of telephone as far as possible; click on the link opposite to access the service.


Overview of South Rural PCN

South Rural Primary Care Network (PCN) was formed in June 2019 and is made up of five individual, well-established practices:

  • Bildeston Health Centre
  • Constable Medical Practice,
  • Hadleigh Boxford Group
  • Holbrook & Shotley
  • Needham Market Country Practice

Between us we look after around 55,000 patients and that number continues to grow.  

The PCN is lead by two enthusiastic Clinical Directors who are Dr Chris Lewis (Needham Market) and Dr Carrie Everitt (Hadleigh). Our PCN Manager is Lisa Coleman who works alongside the clinical directors on PCN projects.  

By working together our vision is to provide a joined up service for local communities. By diversifying our workforce and benefitting from a greater skill mix we can in turn create and develop a better care package for our patients.

Currently as a PCN:

  • We offer extended hours appointments to our patients
  • We provide an enhanced health in care homes service to the 16 care homes across our area
  • We employee additional health care professionals to support our practices. The roles we currently have in place are:
  • Clinical Pharmacists
  • Pharmacy Technicians
  • Trainee Nurse Associates  
  • Care Coordinators
  • Health and Wellbeing Coaches
  • First Point of Contact Physiotherapists
  • Paramedic/Emergency Care Practitioners
  • Mental Health Practitioners

Visit the NHS Suffolk and North East Essex website to learn more about the different health care professionals working in GP surgeries: suffolkandnortheastessex.icb.nhs.uk/gp-roles

  • We provide peer support to each other sharing best practice and learning outcomes
  • We are working to improve early cancer diagnosis rates through increasing national screening uptake
  • We are using population health management tools to understand our patient population and tailor services to improve outcomes for our patients

Over the next two years, we hope to be able to bring more new roles and services into our practices. We will keep you updated as the South Rural Primary Care Network develops.

Practice News

  • πŸ“žNew Telephone System πŸ“ž


    Tuesday 19th March 2024 Constable Country Medical Practice has a new phone system going live. Our new system is more advanced and uses the latest cloud based technology to improve our patient experience and will help us manage patient demand which is higher than ever before. 


    So what’s new? 

    πŸ’¬ An option for an SMS message to be sent to you if calling from a mobile phone to book an appointment via e- consult to avoid waiting on hold at all. 

    ☎️ A call back option when call demands are high. 

    πŸ‘₯ Clear & simple options so you speak to the right person or department within the practice. 

    πŸ“ž Don’t worry our phone number is still the same 01206 298272


    πŸ’» Want to find out more about the system we will be using and how it works? Click the link below:- 



    πŸ“£ Please be patient with us why we move over to our new system. All the team are working really hard and have been newly trained to improve our overall patient experience 😁

  •  Community Pharmacist Consultation Service

From 30th March 2022, when you call the practice, you will be asked about your symptoms. If they indicate that you can best be helped by a          pharmacist, you will be offered a same day private consultation with a community pharmacist. Community pharmacists have already successfully seen thousands of patients for a consultation for a minor illness, following a call to NHS 111. This new way of arranging consultations with the pharmacist by a GP practice, has been successfully piloted around the county.

      Published 22nd July 2022


  • Results 

Please contact reception after 11am to obtain your test results. If your results have come back and the Doctor would like to speak to you,reception will make a telephone appointment for you to discuss with a Doctor.

If your results have come but are non urgent, reception will arrange for the doctor to call you back within 1-2 weeks.

It is practice policy that you speak to a Doctor prior to being able to have a copy of the test results. If your results have come back normal or no action required and would like a copy of the results, please allow 48 working hours for reception to action the request.

     Please note that patients are not able to obtain their results from the Pathology Service Desks. 

     Published 24th June 2022


  • We are unable to take prescription requests over the phone 

All medication details are recorded on our computer system and therefore if you lose your repeat prescription slip, please don't worry, we are able to look at our records and still order your repeat. You can also order your prescription on line via SystmOne, please ask one of our receptionists for your log in details if you do not already have them. 

It is our policy to support the recommendations of the prescribing advisors at the Ipswich & East Suffolk Clinical Commissioning Group regarding the issue of prescribed drugs.  Our normal issue is 28 days supply

Published 24th May 2022



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