Purpose of a PPG:
- To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
- To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
- To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
- To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback, to propose developments or change, where appropriate.
- To support health awareness and patient education.
What can a PPG do?
- Discuss constructive suggestions for improving the practice, and share concerns that could affect the wider practice population.
- Organise health focused events with the practice, i.e., healthy eating awareness as an information event for all practice patients to attend.
- Create a patient survey with practice staff, to get feedback about the practice from the rest of the patient population.
- Design a newsletter for the practice, to provide regular updates to patients.
- Assist the practice in making sure their website is ‘Patient Friendly’.
- Engage with the local community via fundraising events and useful health information, to ensure the PPG is representative.
- Invite health and voluntary professionals to PPG meetings, for PPG members to remain informed and updated about local opportunities for patients.
What can a PPG not do?
PPG patient members cannot provide any medical advice to other patients, or deal with personal/medical issues or individual patient complaints during the meeting. These should be dealt with outside the meeting following the practice’s already established procedures.
Interested in joining our patient participation group?
We would like to hear from you. Please email us on ppg.constablecmp@gmail.com
