Opening Hours

East Bergholt Surgery

Today
Closed
Mon 6 Dec
08:00 - 18:30
Tue 7 Dec
08:00 - 18:30
Wed 8 Dec
08:00 - 18:30
Thu 9 Dec
08:00 - 18:30
Fri 10 Dec
08:00 - 18:30
Sat 11 Dec
Closed

Capel St Mary Surgery

Today
Closed
Mon 6 Dec
08:00 - 18:30
Tue 7 Dec
08:00 - 18:30
Wed 8 Dec
08:00 - 18:30
Thu 9 Dec
08:00 - 18:30
Fri 10 Dec
08:00 - 18:30
Sat 11 Dec
Closed

Extended Hours

Every Tuesday at Capel St Mary branch from 07:00 - 08:00 

We offer 2 types of services during our extended hours clinic every Tuesday.

Phlebotomy Clinic

07:00 - 08:00

GP Clinic (am)

07:00 - 08:00

   
   

Phlebotomy are pre-bookable via reception.

GP Clinics can only be booked by doctors. So if you need a GP appointment outside working hours, please let the doctor know when you speak to him. 

Please note: No other services will be available during these times (e.g. appointment booking, general queries, etc.). 

 

Capel Pharmacy

"Villapharm" pharmacy has rented an area within our Capel St Mary premises. This is a separate business and is not a part of the surgery

Opening times : Monday – Friday : 08:30 – 18:15 (closed daily between the hours of 13:00 – 14:00).

When We Are Closed

  • We are closed between the hours of 18:30 and 08:00 weekdays, as well as weekends and bank holidays. 
  • The surgery also closes for an afternoon session on either the first Wednesday or Thursday of every month as all clinical staff need to compulsorily attend CCG (Clinical Commissioning Group) teaching sessions at Trinity Park in Ipswich.  

What should I do if I need a doctor?

  • You can call the NHS111 service by dialling 111
  • Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again.
  • The provision of an out-of-hours service costs local health authorities a lot of money and its resources are stretched by inappropriate use and patients who really need attention might have to wait longer.

When should I call 999?

Please only dial 999 or go to your nearest Accident & Emergency if the illness or injury is life threatening or can't wait. You should dial 999 immediately if you or someone else is seriously ill. For example if someone

  • has had a major accident
  • has problems with breathing
  • has severe chest pains
  • is unconscious
  • has lost a lot of blood

At all other times, NHS 111 can tell you what to do if you or your family are feeling ill. Depending upon what is wrong with you, NHS 111 could tell you how to self-care, get in touch with the out of hours GP service, go to a walk-in centre or go to hospital. NHS 111 may need to call an ambulance for you if they think you need help quickly.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.